I received this new Journey Zinger Power Wheelchair 6 months ago. Once I got it set up and charged I tried to use it. It is rated up to 275 lbs. That is my weight. It would not move. I could hear the drive motor working. I had my wife try it and it worked fine. After doing more research online it looks like it would only work up to a 200 lb. person. Returns are not allowed where I purchased it. My loss can be your gain. It has a list price of $2499.